| Q |
How much will it cost to store our boxes? |
| A |
This varies, depending on your individual situation. Storage rates start as low as $12 per week, making it affordable for every business. |
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| Q |
Why should we store "offsite"? |
| A |
Offsite storage is secure, very inexpensive & highly professional. Storing with TRM let's you save space, time & money by making files easy to find and retrieve. |
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| Q |
How do we access our records? |
| A |
You simply ask for the record that you want and we deliver it directly to your office! You can use the internet (RCWeb), email or fax. We deliver twice-daily in metropolitan areas. |
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| Q |
Will our records remain safe and confidential? |
| A |
Absolutely, that's our business! We maintain an Authorised Access List so only those with permission have access to your files. We are Quality Assured (ISO 9001:2000) and have over 16 years experiene looking after important information, so you can have peace of mind. |
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| Q |
How do we get started? |
| A |
It's easy! Pleaes Contact TRM with you enquiry, we will discuss your situation and come and see your situation first hand if we feel its necessary. From there we will make you an attractive proposal. If accepted, we can generally collect your boxes within 1 to 2 days. |
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| Q |
How long should we keep our records? |
| A |
We can advise you on the statutory requirements, however some prefer to keep them a little longer and our systems can accommodate any retention period. |
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| Q |
Our records are a mess - do we need to organise them before you can take them into storage? |
| A |
No, that's what we do best. Our experienced customer service team will do all this for you - its quicker, easier and far move economical in both time and cost than trying to do it yourself. |
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| Q |
What happens to our boxes when you take them? |
| A |
They are barcoded and scanned into our system and stored on high density shelving. All the information is entered into our system allowing for quick efficient retrieval and delivery to your desk. On time - every time! |
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